The Amprobe team is voluntarily recalling the AT-4000 Wire Tracer Series.
Why is this recall happening?
The T-4000 and T-4000-A Transmitters included in the AT-4000 Series Advanced Wire Tracer kits exhibit a condition that may lead to electric shock.
When a transmitter is connected to hazardous voltage (T-4000 up to 600V and T-4000-A up to 300V), that voltage may appear on the exposed pin of the battery backup terminal or the backup battery if connected. Both the center pin and the battery terminal are accessible to being touched.
THIS CONDITION EXPOSES USERS TO A CONDITION THAT MAY LEAD TO ELECTRIC SHOCK.
How did this happen?
Designed more than 15 years ago, the AT-4000 technology was to be discontinued and replaced with newer technology by 2018. However, in a recent internal review we discovered this risk, so we are now undertaking this voluntary recall immediately because we place tremendous importance on our customer's safety and the reputation of our products.
We are confident our current safety testing standards will ensure every product meets and exceeds the safety our customers expect.
How do I know my Wire Tracer is an AT-4000?
If you have any concerns or questions, please call 888-753-5853 or email firstname.lastname@example.org